Service in Action: Healthcare
IMPROVING THE OVERALL
CARE MANAGEMENT PROCESS
Using Pega
Service in Action: Healthcare
IMPROVING THE OVERALL
CARE MANAGEMENT PROCESS
Using Pega
Managing patient care within a care setting can be overwhelming due to the number of different interactions a patient has during a 24-hour period, and the different types of data collected. These can include:
Making sure everyone involved has the most accurate, up-to-date information pertaining to a patient's care, including the patient's Primary Care Provider (PCP) is imperative.
And the patient's care doesn't stop after discharge. Typically, a nurse or caregiver sits down with the patient prior to their discharge to go over care instructions needed once the patient arrives home, and including following-up with their PCP in a matter of days. However, even patients with the best intentions of following these instructions might not follow-through.
Imagine everyone who is a part of a patient's care team having real-time, secure access to a patient's information and data from almost anywhere, at any time, from PCPs to specialists, surgeons, and pharmacies. Add to that the inclusion of the patient being part of their care team and given easy access to the rest of their care team and their data, and you provide the best healthcare outcome for all involved.
The wonderful thing about this is, you'd don't have to imagine it; it exists with tools like Pega, a powerful software platform that combines Business Process Automation (BPA) with the on-demand availability of cloud computing resources for data access and management, including data collection from a patient's personal devices such as fitness trackers, blood pressure machines, thermometers, mobile EKG monitors, glucose monitors, etc. This allows a patient's managed care to continue beyond the care setting while still making it personal and purposeful. .
Imagine everyone who is a part of a patient's care team having real-time, secure access to a patient's information and data from almost anywhere, at any time, from PCPs to specialists, surgeons, and pharmacies. Add to that the inclusion of the patient being part of their care team and given easy access to the rest of their care team and their data, and you provide the best healthcare outcome for all involved.
